Delivery Information for bedandsbath.com

1. Delivery Options & Timeframes
We offer the following delivery methods:

  • Standard Delivery: 2–7 business days (Australia-wide)
  • Express Delivery: 1–3 business days (+$12.95 fee)
  • Regional/Rural Areas: Additional 1–2 business days
  • Click & Collect: Available at select locations (notify when ready)

2. Delivery Fees

  • Free Standard Delivery: Orders over $100 (excludes bulky items)
  • Standard Rate: $9.95 (under $100)
  • Bulky Items: $29.95 (e.g., furniture, large homewares)

3. Order Processing

  • Orders placed before 12 PM AEST ship same business day
  • Weekend/holiday orders process next business day
  • Tracking numbers emailed upon dispatch

4. Tracking Your Order
Monitor your delivery via:

  • Our Order Tracker (using order number/email)
  • Carrier’s website (link provided in dispatch email)

5. Delivery Exceptions
Delays may occur due to:

  • Incorrect/missing address details
  • Customs clearance (international orders)
  • Extreme weather or carrier disruptions

6. International Delivery

  • Available to select countries (view International FAQ)
  • Customer responsible for:
    • Import taxes/duties
    • Customs documentation
  • Delivery times vary (7–21 business days)

7. Failed Deliveries
If unattended:

  • Carrier will leave a collection card
  • Redelivery may be requested via carrier
  • Unclaimed parcels return after 10 days (restocking fee applies)

8. Special Instructions
Add delivery notes during checkout (e.g., “Leave at front porch”). Note: Carriers may not always comply.

9. Policy Updates
Full terms available at bedandsbath.com/delivery.

*Last updated: 2025-06-19*